Effective Date: 01/07/2025
At Neo Social, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website https://neofounders.co.uk, and outlines your rights in relation to your data.
1. Who We Are
Neo Social is a digital consultancy and marketing agency that helps businesses grow through strategic, creative, and data-driven solutions. We are committed to maintaining your trust by protecting your personal data and respecting your privacy.
2. What Information We Collect
We may collect and process the following types of personal information:
a. Information You Provide Directly
- Name, email address, phone number, and company details when you fill out our contact form or sign up for our services.
- Any other information you choose to provide in your messages or forms.
b. Information We Collect Automatically
- IP address, browser type, device information, pages visited, and referring website — collected via cookies and analytics tools to improve your browsing experience.
c. Cookies & Tracking Technologies
We use cookies and similar tracking technologies to:
- Analyze site traffic
- Personalize your experience
- Understand user behavior
You can manage your cookie preferences through your browser settings.
3. How We Use Your Information
We use the information we collect to:
- Respond to inquiries and provide requested services
- Improve our website and services
- Communicate marketing or promotional messages (with your consent)
- Comply with legal obligations
4. Legal Basis for Processing (for users in the EU/UK)
We rely on the following lawful bases under the GDPR:
- Consent – where you have given us permission
- Contract – when processing is necessary for a service agreement
- Legitimate Interests – to improve our services and communications
- Legal Obligation – to meet regulatory or legal requirements
5. How We Share Your Data
We do not sell your personal data. We may share information with:
- Trusted third-party service providers (e.g. hosting, analytics, CRM platforms)
- Legal authorities when required by law
- Business partners with your consent or as part of a collaborative service
All partners and service providers are bound by strict confidentiality and data protection agreements.
6. Data Retention
We only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for legal, accounting, or reporting obligations.
7. Your Rights
Depending on where you are located, you may have the following rights:
- Access the personal data we hold about you
- Request correction or deletion
- Object to or restrict processing
- Withdraw consent at any time
- Lodge a complaint with a data protection authority
To exercise your rights, please contact us at: privacy@neo-social.com
8. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction.
9. External Links
Our website may contain links to external websites. We are not responsible for the privacy practices or content of those sites. Please review their privacy policies separately.
10. Children’s Privacy
Neo Social does not knowingly collect personal data from children under the age of 16. If you believe we have inadvertently collected such data, please contact us for removal.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
12. Contact Us
If you have any questions about this Privacy Policy or your data, please contact:
Neo Social
Email: privacy@neo-social.com
Website: https://neofounders.co.uk